Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Carol S
Good communication, very quick response to all texted questions, very friendly, lots of photos of car
Janet B
All the Used cars are well presented and ready for inspection in a nice clean airy atmosphere.The cars are clean and polished and serviced. Friendly efficient service and help in a nice office with tea or coffee provided. Highly recommended,we will be telling friend's.Thankyou.
Luis G
Bought a car for my son's birthday. CarLAne was very accomodating letting us test drive it, correcting some minor faults to the car (replaced tyre and carried out MOT) and keeping the car in storage for us for nearly three weeks. Would recommend buying from this dealer, service was fantastic and the car comes with a 6 months' warranty (which we hope won't be necessary). This will be our first port of call when our second son needs a car!
Daniel R
I used Car Lane to buy a first car. After contacting them, they were very responsive and helpful with any queries I had regarding the vehicle. Upon viewing the car they took me through all the paperwork and allowed me a test drive of the car. Very happy with the customer service , would highly recommend.
Ryan C
I bought a Audi A3 by talking to the salesman on the phone when I visited the showroom the car was as nice as he explained on the phone . The salesman was friendly And not pushy
karla T
Fair deals on their cars, very helpful and go out the way to find best finance deals.

Charleen T
Great car sales place, and really helpful. Overall a good experience. We are really pleased with our car.
Oyindasola D
Very good customer service. I highly recommend this dealer.
Lawrence C
Just Bought my Daughter her first car from Car lane, Prices very reasonable, Had a little misunderstanding at point of sale, but quickly resolved! however transaction went through really smooth, nice Genuine people to do business with Would recommend!
Claire H
Great service. Staff were friendly and helpful, we would buy a car from here again.
Matthew N
Car Lane, were a very profession and courteous dealer. Who were very helpful during the sale and efficient afterwards. The staff were very polite and could not do enough to help before, during and after the sale. This is a gem of a dealership which I would highly recommend.
Revi K
Excellent 5 stars Good people to do business with and honest people I have no problem recommending my friends and family The car was a good buy and drives well I will go back again to update my car
Michael L
I found the car I wanted which Car Lane had for sale. I walked in without an appointment and the two guys working there immediately made me feel welcome. I even got a cup of coffee. Next time I want to buy a car , I will go to Car Lane first
Darryl Q
Very helpful and knowledgeable, showroom is nice with some really nice cars
Malik E
Only one word can describe the service "magic" from start to finish
AMADOR T
Excellent, professional and reliable service all teh way through
Leslie T
Very good and friendly. Even put up with my awful test drive! Car was serviced and cleaned before I picked it up. Very helpful & sorted out paperwork as well!
PETER C
Buying a car from Car Lane was a very pleasant experience, I was met by the staff who made me feel very comfortable and helped me throughout, I was allowed to test drive the car of my choice, and was given all the information that I needed to complete the sale. I would recommend anybody to buy a car from this dealership
Pauline D
great service, friendly and welcoming no pressure sales!!! left me to look around in my own time, which suits me. we needed a car quickly as our current one had died, i gave them a call popped over to have a look and the car was ready to drive away in 2 hours!
simonetta B
Very smooth. Place is very Smart and clean. The car was very clean and staff is friendly.
jacquline K
A couple of teething problems quickly resolved. Clad a chose a local dealer.
Wasantha D
Excellent customer service. The car was exactly as it was described on the advert and staff was very helpful.
Gary P
Bought a Astra estate from start to picking it up , the whole experience was professional and quick
ASHIL A
10/10 would recommend. Good communication and service throughout the sale. Would be happy to deal with them again!
Graeme J
No hassle arranging a test drive and the route for test drive left entirely up to me. There was no pressure from sales staff who were polite and easy to deal with.
Lukasz Marcin C
nice person Hi help my to much and was easy I will bay from Him again
alexandra S
Was a really good service and i think is a good dealer from Sevenkings
SUSAN JANE R
I am very pleased with the car purchased from CarLane. I would highly recommend them for their first class customer service and would certainly rely that any vehicle purchased from them would have been thoroughly inspected.
Miss Madiha S
Excellent customer service, personalised approach and friendly staff. I would highly recommend them.
makbul P
I came yesterday to help my two daughters to buy a car each. I must say the car dealers were very helpful patient and were able to make us all feel very comfortable with purchasing two vehicles on the same day being able to explain everything clearly and advising us regarding warranty etc. Fantastic service! would definitely recommend!
raisah P
The experience was a great and a helpful one. Buying a car for the first time the sellers were very helpful and were able to meet our required needs allowing time and being very patient during the process. Fantastic service!
Leslie B
Car lane is a fantastic place to buy a car . Test drive went well. I felt no pressure to buy the car after the test drive. Great people to talk to. I would have no problem in buying another car from them.
Jermique H
Great service good people I would recamend to others
lOUIE ALAN T
I have very much enjoyed driving the peougeot 208 it drives perfectly and has as well as I have expected it to do such nice interior features and great metallic paint great features such as the touch screen and Bluetooth
bala S
Super . Marvellous customer service. Helping minded and I will always recommend them.
Temidayo Stephen A
Very good, there are good in terms of customers service. Am very please to introduce them to anyone.
Mary-Marie C
Car lane gave us the VIP treatment! They were absolutely amazing and their service was exceptional! Very hospitable and treated us like family...even gave us lunch as we waited! The car was in amazing condition and the services car lane provided are very trustworthy. 20/10!
Maidah I
excellent customer service Took their time to make sure everything was sorted out for me
Sonia T
Very helpful and friendly staff - Would definitively recommend!
Mohammed A
Very good experience, well treated and looked after
JAMES Y
Excellent conduct by staff and would certainly recommend to my friends and family.
George M
These guys avoid the usual used car dealer cliches and are very polite and helpful. Would happily recommend.
Ismael O
I got a Honda Civic hybrid which drives very well and for a great price! Very happy with my purchase!
Venugha I
Very good experience for Auto trader they very help me.
Kamran B
10/10 . Very professional staff. And have great cars in stock. Happy with their proffesional friendly way of dealing . 100% Recommended .
Jayesh P
I bought a nice Toyota Yaris from this dealer Valued for money, the vehicle was reasonably priced and I was given a discount , the sales people there are friendly and not pushy with the sales and answered my queries politely and knowledgeable, they have given me time to come back to collect the vehicle and dealt with necessary documentations smoothly and also helped me to sorting out very low insurance .Highly recommended
Tim S
Really nice guys, Very patient and helpful and talked me through all the options without being pushy. I came away with a great car with a 12 month AA warranty. Would be happy to recommend.
Ana M
The staff was really nice and helpful. Answered all my questions and doubts. It was a good experience overall and nice to make business with them
Sara B
Staff are absolutely fantastic! They are very helpful and wish the best for their customers. We had some problems with insurance and the staff really helped us out and were more than happy to do so! Would definetly recommend CarLane to anyone as they are so professional and friendly :-)
Marija T
i had the best experience ever, dealers was so mice and explain me everything
Oneta L
The sales people at Car Lane gave me good customer service and were very helpful and friendly.
Prafulla C
t wS good. Customer service was friendly n helpful n I would like to use car lane service more.
JAFFOR A
Best service ever I went to them and they gave me good service
Carolyne Rose-Marie M
Extremely helpful. Made sure the car was in good condition and things that we had missed they Got repaired e.g. the car seat. Would 100% recommended them.
Nazmeen R
Very helpful and genuine people who provide you with honest advice. Would definitely recommend them.
Stephen D
As pleasant as they are professional. I had a great experience doing business with them and would strongly recommend this dealership to my friends and family.
Matt P
Very nice person privelage to do buisness with. Brought used car and was very honest about minor faults. Would recommend without hesitation.
Sophie S
Extremely happy with my little Hyundai! I was worrying about this weird noise, especially with everything going on lockdown, so I called up and they got me an appointment at the local garage free of charge! Thank you so much! :)
Malcolm H
Glad we chose to buy from Car Lane. Staff very helpful and didn't feel under pressure to make the purchase. A minor issue we spotted with the temperature control was fixed without any problem . We would buy from them again.
David M
My daughter purchased a VW Polo from these guys. The guy that sold us the car was friendly & not pushy. They were keen for us to test drive the car even though we turned up without appointment. On collective the salesman helped me sort road tax even lending me his glassses to fill in forms & tea & biscuits on offer. Would definitely recommend
Shahjahan M
Couldnt be happier with the service recieved, car was in top notch condition as decribed when i went to view it. Highly recommend!! Thanks guys
DARREN BELLOTTI
Bought a Fiesta from these guys , thought I'd drive it for a week before I reviewed them.
The car is spot on . Really happy with my purchase. The guys that run the showroom are really helpful & not pushy at all. Looked for the particular model I bought & for the money , this was by far the best I found. Would highly recommend these guys.
Michael Lashmar
This was the first time I've used Car Lane and it won't be the last.
I walked in without an appointment and the guys there immediately made me feel welcome.
I already knew which car I wanted and I was never pressured into buying it.
I casually walked around the showroom without someone breathing down my neck.
I even got a cup of coffee.
I did buy the car and the guys there made the process so simple, they even done the tax for me online.
Great company, great guys.
Jas Singh
One of the best car dealerships I've ever come across! Really friendly and professional. Found just what I was looking for at a good reasonable price. Not only did they help me during the purchase, they also helped me months later without hesitation unlike most dealerships. Highly recommend!
Daniel Riminton
I used Car Lane to buy a first car. After contacting them, they were very responsive and helpful with any queries I had regarding the vehicle. Upon viewing the car they took me through all the paperwork and allowed me a test drive of the car. Very happy with the customer service , would highly recommend.
matt newton
Car Lane were a very good, courteous, efficient and polite dealership. The staff were all friendly and could not do enough to help before, during and after the sale. They helped with the timing of the sale and went the extra mile to make my purchase a smooth and pleasant experience. This is a gem of a dealership which I would recommend.
Luis Grilo
Bought a car for my son's birthday. Zafar was very accomodating letting us test drive it, correcting some minor faults to the car (replaced tyre and carried out MOT) and keeping the car in storage for us for nearly three weeks. Would recommend buying from this dealer, service was fantastic and the car comes with a 6 months' warranty (which we hope won't be necessary). This will be our first port of call when our second son needs a car!
Charleen Louise
Thank you again, we are really please with our purchase. Had a good experience, everyone was really helpful and friendly. Would recommend
Emily Mills
Brought my Nissian Qashqai at the beg of January. I can highly recommend Car Lane. Very nice and pleasant man. Very attentive. Helped out as many ways as possible. Cant not fault anything about there service whatsoever. 100% would buy another car from then.
Ryan Cadogan
The sales team were knowledgeable professional and took me step-by-step through the details of purchase . I purchased a Audi A3 which was superb
Salman Maqbool
Bought a Jaguar XE from carlane. Love the car and the service I was given. The staff are so friendly and really helpful. Pricing is amazing and there are really good deals. I highly recommend them to anyone looking for an amazing car at a good price. Keep up the good work Carlane.
Olufunke Durotoye
Excellent car service. I bought a nice car in the end and the customer service was excellent. I Will definitely recommend.
Tomas Brazdzionis
Bought a bmw from these guys, so far everything is fine, car drives nice and smooth. Smooth transaction and paper work all done without a problem.
Thank you
Amador R. Torrealba
Brilliant, fair and honest service provided